Privacy Policy

Introduction

Vorxenorathan is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our interior decoration services or visit vorxenorathan.ddd. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller responsible for your personal data is Vorxenorathan, 99 Golborne Rd, London W10 5NL, United Kingdom. If you have any questions about how we use your data, you can contact us using the details at the end of this policy.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Property information relevant to interior decoration consultations
• Style preferences and design requirements for furniture and decor
• Budget information for interior decoration projects
• Delivery addresses for furniture and home accessories
• Payment information for product purchases and services

Lawful Basis for Processing

We process your personal data only where we have a lawful basis under UK GDPR: performance of a contract (providing services and orders), your consent (e.g. marketing, non-essential cookies), compliance with a legal obligation, or our legitimate interests (e.g. improving our services, security) where these are not overridden by your rights.

How We Use Your Information

Your information is used to:

• Provide interior decoration consultation services
• Create personalised design proposals for furniture and decor
• Source and order furniture, fabrics, and home accessories on your behalf
• Process payments for interior decoration products and services
• Coordinate delivery of furniture and decorative items
• Communicate about your interior decoration project progress
• Send relevant updates about new furniture collections and design services

Interior Decoration Products

When purchasing interior decoration products through vorxenorathan:

• We collect delivery information to ensure furniture and decor items reach you safely
• Product preferences are stored to provide tailored recommendations for future purchases
• Order history is maintained for warranty and return purposes on furniture items
• Supplier information may be shared with our trusted furniture manufacturers for custom orders
• Measurements and specifications are retained for bespoke furniture production

Data Retention

We keep your personal data only for as long as necessary for the purposes set out in this policy. Typically: contact and project data for the duration of our relationship and up to seven years thereafter for legal and accounting purposes; marketing consent until you withdraw it; cookie and technical data as stated in our Cookies Policy. We will delete or anonymise data when it is no longer needed.

Data Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or alteration. Access to your data is restricted to authorised personnel who require it to provide our interior decoration services.

Third-Party Sharing

We may share information with:

• Furniture manufacturers and suppliers to fulfil custom orders
• Delivery companies to transport furniture and home accessories
• Payment processors to handle transactions securely
• Legal authorities when required by law

Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access the personal information we hold about you (subject access request)
• Request correction of inaccurate or incomplete information
• Request deletion of your information (right to erasure) in certain circumstances
• Object to processing of your information, including for direct marketing
• Request restriction of processing in certain circumstances
• Request data portability (receive your data in a structured, machine-readable format)
• Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal

To exercise any of these rights, please contact us using the details below. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: ico.org.uk/make-a-complaint.

Contact Us

For privacy-related enquiries, please contact us at:

Vorxenorathan
99 Golborne Rd, London W10 5NL, United Kingdom
Email: helpdesk@vorxenorathan.world
Phone: +44 20 3642 3120